Customer Testimonials

Featured Customers:

Advanced Digital Mapping

Advanced Digital Mapping Makes Tracks to Success with HI-TECH C^® Compilers

CHK GridSense

HI-TECH C^® Compilers Help Locate Power Outages in CHK GridSense’s LineTrackers

FLC Microdesign

HI-TECH C^® Compilers Help FLC Microdesign Achieve Engineering Breakthrough in Water Appliance Design

Helvar

HI-TECH C^® Compilers Help with Sustainable Design Movement

Logical Approach Engineering

From pool security systems to music and cinema controllers to dimensional air gauges, HI-TECH C^® Compilers deliver for Logical Approach Engineering

 

Additional Customer Comments

These comments are unsolicited remarks from some of our customers - for privacy reasons we don't put their full names here, but we are happy to provide verification if you require it.

C.K.

2005-12-21

Thanks for the fast response! [...] Great work as always.

JO

2005-11-09

Thanks again. You really did save my butt.

M. H.

2005-10-10

Anyway, thanks for the quick response. This is the sinlge biggest reason I will stay with HI-TECH for a very long time. Your service is terrific.

K.G.

2005-10-08

SUCCESS!! HOORAY!! HOORAY!! I want to take this opportunity to thank you for the excellent technical support you've given me on this.

J.K.

2005-10-06

Thanks so much! Your compilers are number one on my list of recommendations. Thank you again!

M.P.

2005-09-28

I am sorry I went off track. I appeciate your quick diagnosis, this will have saved me many hours.

J.W.

2005-09-26

Congratulations again on your mind-blowingly prompt response.

B.B.

2005-09-22

I'd like to thank you and your colleages for your excellent support. I don't take suggestions like the ones you just made for granted. Although the technical issue has already been solved you were so kind to offer me a much "cleaner" solution. That kind of customer care is rare these days.

R.R.

2005-09-15

I must say you are by far the most responsive support staff I've seen in the compiler world.

E.H.

2005-09-07

thank you for the very comprehensive explanation. Way more useful than what I have found researching the WEB.

R.J.O.

2005-09-03

I appreciate all of your very timely help. What GREAT support!

J.D.

2005-08-25

I have been very pleased with the Hi-Tech compiler and glad I chose to purchase after evaluating it and several others.

P.S.

2005-07-29

WORKING !!!! Yippee :)

A.A.

2005-07-27

Thank you very much for the help. Today, I am definitely a happy customer. Best regard and please keep up the good service.

J.B.

2005-07-19

Please accept my thanks for your assistance. Your suggestion led to my issue's resolution.

M. G.

2005-07-06

Thanks for the quick fix. I didn't believe all your testimonials but now I'm a believer.

P.S.

2005-06-30

No misunderstanding, You've got it exactly right. Thanks for the well thought out and detailed response. I'm hoping to make the move to the PICC compiler for our next product release.

MC

2005-06-24

We originally used the XXXX compiler, and it seemed to have all sorts of quirky problems. Since moving to your compiler, we haven't looked back! Thanks for a great product!

A.P.

2005-06-22

Thank you once again for your role in our success!

P.M.

2005-05-26

I feel I must congratulate you and your colleagues on an excellent product. As far as I'm concerned your compiler is in a completely different league [from OtherCompiler]. Not only is [OtherCompiler] a poor design [...] we find their compiler highly unreliable. In stark contrast to this, the Hi-Tech Compiler has been superbly designed and remarkably reliable! We do everything we can to persuade our clients to opt for your product.

D.G.

2005-05-03

Thanks a lot for your fast and great support as well as your good advices. This is greatly appreciated.

A.S.

2005-05-02

Thanks: I was able to work around the problem with the advise you gave me.

P.C.

2005-04-27

Thank you very much. You have made my day. That fixed everything! Most impressed with your speed and efficiency.

D.K.

2005-04-26

Thank you very much for your help in this matter, that fixed the problem. I appreciate the fast response time as well.

M.N.

2005-02-27

Thanks for the fix! Works great!! (Now I can enjoy/start my weekend!)

B.S.

2005-02-25

Thank you for this information. It is thorough and concise, and exactly what I needed.

A.M.

2005-02-10

Thank you very much for your explanations. They were very helpful. This is by the way the reason why I stick to HTsoft. I have very few problems with it and if there is one, I get a solution immediately!

D

2005-02-05

[John Payson's parity generator macro] It is unbelievable to see how both compilers (PICC and PIC18) are able to translate this cryptic C-expression into a single swapf instruction, even with the optimizer disabled! I think that this is worth an application note, or FAQ, from Hitech. This line should satisfy the most ferocious assembler-phobes. It could also be used to test other PIC compilers. Look at C18, for example, and feel good.

B.B.

2005-01-26

I appreciate the quality of your compilers as well as your support.

CD

2005-01-25

Thanks again! Great tech support!

M.N.

2005-01-25

Fixed and fixed! Thanks for the fast response, reality check and instant solution!

CD

2005-01-25

I am absolutely in love with the Hi-Tide IDE. I love the way you can simulate actual devices and test it right there. It saves me so much time in testing things, and I can even work while I'm in a plane or on a trip without having to lug around a ICE or ICD board.

J.S.

2005-01-20

I'm off and running now. Will stay updated with compiler as I plan to use it a lot over the next few years. Hi-Tech has a good reputation out here in the field.

Ambrose C.

2005-01-17

Thanks alot for everything. You guys have been great in contribution to our project.

Todd E.

2005-01-13

I haven't done any C development for about 8 years until now. Embedded development has been in assembly. I can't believe how much more productive I have been with firmware development since obtaining the picc18 compiler. I wish I would have known sooner how powerful your C compilers for a microchip pic were. I just wanted to say thanks. This is without a doubt the best purchase I have made in a long time. It is helping us breathe new life into our products.

Martin H.

2005-01-12

I'm glad to have such competent partners behind our daily working tool.

Maurice dJ.

2005-01-11

I would just like to thank you very much for your attention to my concerns. Overall we are impressed with the PIC range of compilers. Being more familiar with the support offered through your web site will certainly enhance our experience.

Clinton V.B

2005-01-11

Thank you so much , your advice was great and my problem is solved.

Don P

2004-12-30

Wow, that's the fastest support I've ever received! Thanks again for the help.

Rick B.

2004-12-18

I've always heard very good reports about your support, and now I see why! You appear to have hit the nail on the head based on very limited information [...] Many thanks!

Daniel G.

2004-12-15

Great, thank you very much for your very good and fast support.

Frank E.

2004-12-14

I think your products are excellent, and the support is even better! Your users' forum is top-notch, too.

Xavier L.F.

2004-12-11

I send you this e-mail to express my gratitude for your support which has helped me a lot. All this support has allowed me to obtain good results and finally, after doing the presentation of my final project, I have the technical degree of Telecommunications Engineering.

Xavier L.F.

2004-12-11

I honestly think that your cooperation has been fundamental in order to get success. For this reason, thank you very much for your help. If I had to work again with C compilers in the future, I already know that Hitech is a great option.

Fred E.

2004-12-06

Your product is absolutely wonderful.. I've had the chance to compare it to other PIC C compilers and the quality of your compiles stands out.

Andy B.

2004-12-06

Thanks for the quick reply and help with this issue

Cody H.

2004-11-30

The new library made it through. I tried it out and things are working great now. Thanks.

David W.

2004-11-22

Your weekend assistance really helped me out. With the fix, I was able to move on to working on other problems and we will be able to ship our product today as we promised to our customer.

Frank E.

2004-11-19

I think your after-sales service is excellent, and the discussion forums are also top-notch.

Xavier L.F.

2004-11-17

Many thanks in advance for your help, your support is really fantastic. In addition, I must mention that Hitech forum also works extremely well. Congratulations!!!

Keld K.

2004-11-16

Thank you for your fast resspons, it was a great help for me.

Tom M.

2004-11-12

One of the main reasons you guys stay on top of the compiler game is your outrageously great support. It has been more than a month and you are picking back up the thread as if it had been fifteen minutes ago!

Carlos G.

2004-11-09

Thanks again! This is the first technical support outside my country I have used that works!

Ricardo M.

2004-11-02

I thank you very much for your help and commited support

David S.

2004-10-19

Your PICC compiler along with it's technical support is the best I have come across in my twenty years of programming. A 'C' compiler that has no holes!

Tom M.

2004-10-15

You guys sure keep up the tradition of insanely great customer service I have come to know over the years of dealing with HI-TECH.

Bob R.

2004-10-08

I wanted to thank you and Hi-Tech for doing this (special demo version), this is going to be a huge help to students to have a compiler that is enabled for a semester. It will allow them to work on their projects at home instead of the lab and hopefully encourage them to experiment.

Andrew J

2004-10-05

Perfect - thanks. I do like your support - you do get an answer within 24 hours and its generally the right one!

Steve H

2004-10-05

BTW, you guys have the best e-mail support I have seen yet (and I've dealt with well over 50, upwards of 100 companies in my time here)

Keith.C

2004-09-30

Yeah! Kudos to you! Many, many, thanks for the quick help. MOST appreciated. Another satisfied Hi-Tech customer.

Klaus S

2004-09-10

This is what I call performance. This is an ongoing positive experience with HI-TECH.

Dean

2004-09-10

THANK YOU SO MUCH FOR GETTING BACK TO US. WE REALLY APPRECIATE YOU GUYS AND THE PRODUCTS AND SERVICES YOU OFFER.

Gabor

2004-09-03

Thank you, it WORKED :-) I very appreciate your expert help what was very important for me to start C, I could never find this out by myself.

Gregg M.

2004-08-18

Hi-Tech's support is second to NONE in my experience.

Todd H.

2004-08-10

I am very impressed with the speed at which you provide fixes.

Glenn R

2004-08-09

I have purchased a few things from Australia before such as hardware from www.dontronics.com and also the ED4W editor www.getsoft.com. Now I have a third great product from our friends far away.

Jukka M.

2004-06-05

Thanks again for your lightning fast response!

Angelo A

2004-05-27

Thank you for your immediate attention regarding this subject matter. I look forward to continued business with Hi-Tech.

Tom M.

2004-04-29

Thanks for the answer and really thanks for the insanely quick answer. Hell at this rate I will have no excuses why my product is late!

Harold F.

2004-03-08

...again, thank you for looking at this minor issue in such detail. Obviously, _I_ cared about it quite a bit, and I will continue to tout the excellence of hitech to everyone I meet. I was _NEVER_ able to get satisfactory/repeatable results with the (competitor's) compiler and this episode has only reinforced my conviction that hitech produces awesome compilers! thanx.

Kipp B.

2004-02-19

As always, Hi-Tech support is excellent. This makes my MSP430 compiler purchase decision much easier!

Michael H.

2004-01-27

I've just bought (last Friday 23th) a PICC-18 v8.30 ... So far it's 100 million times better than the ****** compiler !!!!

Michael D.

2003-11-07

-impressive response time. I don't think I've even heard of a support request being answered that quickly, and I'm including when I call them.

Stephen L.

2003-11-05

Anyway. It was, as always, a user error. Sorry for ever doubting the quality of the PICC compiler. Next time I see someone casting aspersions about your product, believe me I'll be the first to defend your reputation.

Walter G.

2003-09-09

You guys have provided me with the best software support I've ever had from anyone.

Kuenzi H.

2003-08-01

Thank you for the answer. Your support is great.

Cristian S

2003-07-28

Thank you very much for the timely response and for solving everything in such a short time. And last but not the least, congratulations for a great compiler that saves a lot of development time maintaining a very compact code for increased execution speed.

Wallace

2003-07-08

Thanks for this last email. I think it saved me from a heart attack. I ran the update and everything worked great!

Ioan P.

2003-06-23

Thanks again for your excellent technical support.

Steve H.

2003-06-11

Thank you for the quick response. The reported great tech support was the reason I chose your compiler over several other, cheaper options. Thus far I haven't been disappointed!

Morten M

2003-05-27

Great support - as usual - :o)

Jack B.

2003-04-07

Thank you for your outstanding support. I greatly appreciate the excellent results that you have achieved, benefiting our high visibility development project.

Andrew D

2003-03-11

Thanks for your prompt fix. That did the trick.

Jim H.

2003-02-27

So what is this? "We fix the difficult in one day, the impossible takes a little longer..." I didn't really think that you'd have an answer quite this soon. Well done!

Adolf S.

2003-01-13

your support is brilliant - I never expected an answer in 14 minutes!

Bob K.

2003-01-07

I downloaded the free compiler for DOS a couple of weeks ago.When I came to this question, I got 3 responses from your company I dont know what to say except thank very, very, very much

David G

2002-12-30

You make an awesome product! Furthermore, your company has ALWAYS been right there with support when I needed them. I really appreciate that.

Otmar E.

2002-10-25

I have to say I'm amazed at your promptness and accuracy. It's truly a pleasure to work with you.

Peter B

2002-09-11

Once again Hi-Tech Tech support had done an outstanding job of support. (I e-mailed the problem to you late last night, I had the solution this morning). This is the reason that all my clients that I do PIC work for are using your compiler, as a result of my urging.

Richard B.

2002-08-19

Excellent support! That cleared the problem.

Jon B.

2002-08-08

thanks again for the fixes, I am impressed by your rapid response..

Henrik N

2002-06-20

Let me thank all you folks at Hitech once again for your great support. Your speed and effort to solve the problems have standards other companies could learn from!

Ken P.

2002-05-15

Your company has done a great job with the PIC18 compiler. Please tell the developers that I think it is awesome -- please keep up the great work. I can't even imagine how many hours it took to develop it. Amazing.

Seth K.

2002-04-15

Thanks for the quick reponse and the exact fixes for my problems.

Brent M

2002-01-14

I've been very impressed with HITECH's customer support so far, and I'm really looking forward to using your product on my next project.

Keith H.

2001-12-20

It's good to know the fix is getting in soon. That's what we depend on from you guys. Good work!

John P.

2001-11-19

Students love your compiler and they love that they get bug-free results with code they can understand!

Vince B.

2001-11-07

We really appriciate your Technical Support. You have been very responsive and found solutions quickly.

Ted D.

2001-10-30

Thank you for your quick response. It is this kind of service that makes deciding whose product to purchase an easy one.

James D.

2001-08-24

By the way, I can't say enough in praise of your product. It is by far the best compiler software ever, almost cruel in its efficiency, at least in the 32-bit math where I work. I recommend it to all my associates. Kudos to Clyde et al.